“There is nothing more distressing to a homeowner then to find that their furnace has stopped working in the dead of winter. I contacted Wright Mechanical Services, and their dispatcher was able to schedule a same-day service appointment. Jacob Garrison, HVAC Services Technician, was punctual, professional, knowledgeable, and personable. He took as much time as needed, an admirable work ethic in short supply nowadays. He visually inspected and then ran system diagnostics. He explained the inspection process, diagnostic test, and how it was able to isolate the problem to a specific component. The failed part was only available from the manufacturer. They made arrangements for next-day delivery, installed the new part, and my furnace was up and running. This is how building relationships with local businesses can pay off. I thank Wright Mechanical Services, and Jacob Garrison, HVAC Technician, for a job well done.”
– Anthony T.